Assistant Branch Manager - Retail Operations Leadership Role

Join Clean City as an Assistant Branch Manager and take the next step in your retail leadership career in the vibrant communities of Bali. This dynamic role offers the opportunity to oversee daily operations, drive team performance, and ensure exceptional customer service in our bustling Canggu branch.

As an Assistant Branch Manager, you will play a pivotal role in maintaining the high standards of Clean City's retail operations. You'll work closely with the Branch Manager to implement strategies that enhance customer satisfaction, optimize inventory management, and foster a motivated and productive team. This position is perfect for someone looking to grow their leadership skills while contributing to a company that values innovation and community engagement.

📋 Tanggung Jawab Pekerjaan

• Oversee daily retail operations to ensure smooth and efficient service delivery.
• Manage and train retail staff to maintain high standards of customer service and product knowledge.
• Implement and monitor inventory control systems using tools like SAP or similar ERP systems.
• Conduct regular performance reviews and provide constructive feedback to staff.
• Collaborate with the Branch Manager to develop and execute sales and marketing strategies.
• Ensure compliance with company policies and regulations.
• Handle customer complaints and resolve issues promptly to maintain a positive reputation.
• Participate in team meetings and contribute to strategic planning sessions.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in retail management or a related field.
• Proven track record of leading and managing retail teams.
• Strong understanding of retail operations, including sales, inventory management, and customer service.
• Knowledge of retail software and systems such as SAP, Oracle, or similar ERP tools.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Certification in retail management or a similar field is a plus.

🛠️ Keahlian

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