Account Management Lead (Contract)

As an Account Management Lead, you will be instrumental in driving business growth by cultivating and nurturing strategic relationships with key clients. This leadership role requires you to oversee account management strategies, ensure client satisfaction, and identify new revenue opportunities. At Private Advertiser in Jakarta Raya, you'll work with a dynamic team to deliver exceptional service and achieve outstanding results.

In this role, you'll manage a portfolio of high-value clients, developing tailored strategies to meet their unique needs. You'll collaborate with cross-functional teams to implement solutions that drive client engagement and loyalty. With experience in account management and a proven track record of success, you'll be the driving force behind our client relationships.

📋 Tanggung Jawab Pekerjaan

• Develop and implement account management strategies to drive client satisfaction and retention.
• Build and maintain strong relationships with key clients, acting as the primary point of contact.
• Monitor client performance and identify opportunities for growth and improvement.
• Collaborate with internal teams to ensure seamless delivery of services and solutions.
• Conduct regular client reviews and provide actionable insights to enhance client relationships.
• Identify and pursue new revenue opportunities through strategic upselling and cross-selling.
• Stay updated on industry trends and best practices to continuously improve account management strategies.
• Lead and mentor junior account managers to ensure consistent high performance.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in account management, with a proven track record of success.
• Strong understanding of CRM tools such as Salesforce or HubSpot.
• Excellent communication and interpersonal skills to build and maintain client relationships.
• Proactive and results-driven approach to client management.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Familiarity with digital marketing tools and techniques.
• Certification in account management or related field is a plus.

🛠️ Keahlian

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